taya05 Privacy Policy

1. Data Controller

taya05 is the data controller responsible for the personal information collected through the taya05 Platform. As data controller, taya05 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws, including the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

Questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data should be directed to the taya05 Data Privacy team at [email protected] with the subject line "Data Privacy Request".

2. Personal Data We Collect

taya05 collects the following categories of personal data from players registering and using the Platform:

taya05 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data except where strictly required by law or for responsible gaming compliance (e.g., problem gambling self-disclosure).

3. How We Collect Your Data

taya05 collects personal data through the following means:

• Direct registration: Information you provide when creating your taya05 account, completing KYC verification, or updating your account profile;
• Platform usage: Data generated automatically when you use the taya05 Platform, including gameplay, transactions, and navigation behaviour;
• Payment processors: Financial data relayed by third-party payment providers (GCash, Maya, BPI, BDO, UnionBank) when you conduct transactions on taya05;
• Identity verification providers: Data from third-party KYC service providers used to verify the identity and age of taya05 players in accordance with PAGCOR guidelines;
• Communications: Data you provide when contacting taya05 support via live chat, email, or any other channel;
• Cookies and tracking technologies: Automated data collection via cookies and similar technologies as described in Section 10 of this Policy.

4. How We Use Your Personal Data

taya05 uses your personal data for the following purposes:

4.1 Account Management and Service Delivery

To create and maintain your taya05 account, verify your identity and age (21+ compliance), process deposits and withdrawals, deliver gaming services, and communicate essential account information including security alerts, transaction confirmations, and system notifications.

4.2 Legal and Regulatory Compliance

To fulfil taya05's obligations under applicable Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and PAGCOR licensing requirements. This includes conducting KYC verification, transaction monitoring, suspicious activity reporting, and maintaining records for the periods required by law.

4.3 Fraud Prevention and Security

To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, bonus abuse, and other prohibited conduct. taya05 uses automated and manual review processes to protect the integrity of the Platform and the safety of all players.

4.4 Responsible Gaming

To monitor player behaviour for indicators of problem gambling, enforce deposit and session limits set by players, process self-exclusion requests, and provide responsible gaming interventions in accordance with PAGCOR guidelines and taya05's player welfare commitments.

4.5 Customer Support

To respond to enquiries, resolve disputes, process complaints, and improve the quality of taya05 customer service based on interaction records and feedback.

4.6 Marketing Communications

To send promotional offers, bonus notifications, and taya05 news to players who have consented to receive such communications. You may withdraw consent for marketing communications at any time by contacting taya05 support or using the unsubscribe option in any marketing message.

4.7 Platform Improvement and Analytics

To analyse usage patterns, test new features, optimize game performance, and improve the overall taya05 platform experience for Filipino players. Analytics data is processed in aggregated or anonymised form where possible.

5. Legal Basis for Processing

taya05 processes your personal data on the following legal bases under the Philippines Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil the taya05 Terms & Conditions and deliver the services you have subscribed to, including account management, game delivery, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine law, including KYC verification, AML compliance, PAGCOR reporting obligations, and tax record-keeping;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where taya05's legitimate interests do not override your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given express, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

taya05 does not sell your personal data to third parties. taya05 may share your personal data with the following categories of recipients where necessary:

• Payment processors: GCash, Maya, BPI, BDO, UnionBank, and other payment service providers as required to process deposits and withdrawals;
• KYC and identity verification providers: Third-party services used to verify player identity and age in compliance with PAGCOR requirements;
• Game providers: Third-party game studios and live casino providers whose games are available on the taya05 Platform, to the extent required for game delivery and dispute resolution;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other governmental bodies where disclosure is required by law, court order, or regulatory direction;
• Legal and professional advisers: Lawyers, auditors, and consultants engaged by taya05 under obligations of professional confidentiality;
• IT and platform service providers: Cloud hosting, cybersecurity, analytics, and support platform vendors who process data on taya05's behalf under data processing agreements that bind them to equivalent data protection standards.

Any third party receiving personal data from taya05 is required to protect that data in accordance with applicable law and taya05's contractual requirements. taya05 does not authorise third parties to use your data for their own marketing purposes without your separate consent.

7. Data Retention

taya05 retains your personal data for as long as your account is active and for such additional periods as are required by applicable law or legitimate business need. Key retention periods include:

• Account and transaction records: Retained for a minimum of 5 years following account closure, as required by Philippine AML regulations and PAGCOR compliance obligations;
• KYC documentation: Retained for a minimum of 5 years following the end of the business relationship, consistent with AMLC requirements;
• Gaming and bet records: Retained for a minimum of 3 years to support dispute resolution and regulatory reporting;
• Support communications: Retained for 2 years following the closure of the relevant support case;
• Marketing consent records: Retained for the duration of the consent and for 2 years thereafter as evidence of consent.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised. Where data must be retained for legal reasons beyond the period you would otherwise expect, taya05 will restrict its use to those legal purposes only.

8. Data Security

taya05 implements appropriate technical and organisational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the taya05 Platform;
• Encryption of stored sensitive data including passwords (hashed using industry-standard algorithms) and financial credentials;
• Access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of the taya05 Platform infrastructure;
• Two-factor authentication for account access, with SMS OTP delivery to your registered Philippine mobile number;
• Automated monitoring systems for unusual account activity and potential security threats.

Despite these measures, no internet transmission or electronic storage system can be guaranteed to be 100% secure. If you have reason to believe that your taya05 account has been compromised, please contact taya05 support immediately via live chat.

In the event of a personal data breach that is likely to adversely affect your rights and freedoms, taya05 will notify affected individuals and the National Privacy Commission (NPC) in accordance with the requirements of the Philippines Data Privacy Act of 2012 and its Implementing Rules.

9. Your Data Privacy Rights

Under the Philippines Data Privacy Act of 2012, you have the following rights in relation to your personal data held by taya05:

• Right to be informed: To know what personal data taya05 collects about you, the purposes of processing, and your rights;
• Right of access: To obtain a copy of the personal data taya05 holds about you;
• Right to rectification: To request correction of inaccurate or incomplete personal data;
• Right to erasure: To request deletion of your personal data where there is no legitimate reason for continued processing, subject to taya05's legal retention obligations;
• Right to object: To object to processing of your personal data for marketing purposes or where processing is based on legitimate interests;
• Right to data portability: To receive your personal data in a structured, commonly used format and to transmit that data to another controller where technically feasible;
• Right to file a complaint: To lodge a complaint with the National Privacy Commission (NPC) if you believe taya05 has violated your data privacy rights.

To exercise any of these rights, contact the taya05 Data Privacy team at [email protected] with the subject line "Data Privacy Request". taya05 will respond within 15 business days. Identity verification may be required before processing requests to prevent unauthorized access to another person's data.

10. Cookies and Tracking Technologies

taya05 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help taya05 recognize you, maintain your session, and provide a personalized experience.

10.1 Types of Cookies Used

• Essential cookies: Required for core Platform functionality, including maintaining your taya05 login session, security features, and load balancing. These cannot be disabled without impairing Platform use;
• Analytics cookies: Used to collect aggregated information about how Filipino players use the taya05 Platform — pages visited, session duration, error rates — to improve performance and user experience;
• Preference cookies: Store your Platform preferences such as language settings and display preferences;
• Security cookies: Support fraud detection, bot prevention, and two-factor authentication workflows.

taya05 does not use advertising cookies or share cookie data with third-party advertising networks. You may manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the taya05 Platform.

11. Minors and Age Restriction

🔞 The taya05 Platform is strictly prohibited for persons under the age of 21. taya05 does not knowingly collect personal data from individuals under 21 years of age. The collection of such data is an incidental result only of a breach of taya05's registration terms, which prohibit underage access.

If taya05 becomes aware that personal data has been collected from a person under 21, that account will be immediately terminated, all associated data will be deleted, and any funds deposited will be returned via the original payment method following identity verification of the account holder's true identity.

If you believe a minor has registered a taya05 account, please contact taya05 support immediately at [email protected]. taya05 takes underage gambling seriously and will act promptly on all such reports.

12. Changes to This Privacy Policy

taya05 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or taya05's data processing practices. The "Last Updated" date at the top of this Policy will be revised accordingly.

For material changes that significantly affect your privacy rights, taya05 will notify you via the email address or mobile number registered to your taya05 account, or via a prominent notice on the Platform, at least 14 days before the changes take effect. Continued use of the taya05 Platform following notification of changes constitutes your acceptance of the revised Policy.

taya05 encourages you to review this Privacy Policy periodically to remain informed about how your personal data is being protected.

13. Contact & Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by taya05, please contact us:

• Data Privacy inquiries: [email protected] — Subject: "Data Privacy Request"
• Live Chat: Available 24/7 through the taya05 Platform after logging in — request transfer to the Data Privacy team
• Response time: Within 15 business days of receipt of a verifiable request

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through official Philippine government channels.